How Listening to Constituents Can Lead to Systems Change

Giving stakeholders space to ask questions, interrogate findings, and brainstorm responses is a second way that peers evolved from listening to participants to empowering them to self-advocate.

For example, the Center for Employment Opportunities (CEO)—which works across 31 cities in the US to help formerly incarcerated individuals find steady jobs—began systematically soliciting participant feedback six years ago through a grant from Fund for Shared Insight.