James Sarkis

Director, Social Enterprise Operations & Performance

​James Sarkis has the honor of leading the Social Enterprise Operations and Performance Team providing guidance and support to the Social Enterprise (SE) function. The primary impetus of his work ​is to promote the operational excellence and programmatic impact of SE work crews across the country. James ​oversees complex projects and provides hands-on leadership for SE-focused system automation and optimization; drives workflow improvements and manages large-scale change initiatives; leads the design and implementation of the department’s infrastructure, including new systems, processes, and analytical tools; and conducts deep-dive analyses to identify bottlenecks and develop solutions that streamline Social Enterprise operations. This work balances commercial quality for customers with mission-driven programming for participants.

Based in Hazel Park, Michigan, James has built a career centered on enhancing efficiency, fostering innovation, and empowering teams to achieve sustainable growth.

​Before transitioning into operational leadership, James served as a Substance Abuse Counselor at the Windsor Regional Hospital Detoxification Centre, a role that likely informed his person-centric approach to leadership and development.